Effective Date: January 1, 2026
These Terms and Conditions govern your use of the Flip Splash website and your interactions with Flip Splash, including shopping, product inquiries, donation submissions, and pickup requests.
By using the website or submitting a request, you agree to these Terms and Conditions.
About Flip Splash
Flip Splash connects people clearing unwanted personal items with shoppers looking for affordable, one-of-a-kind, and hard-to-find products.
Flip Splash is a for-profit resale business. Donations are not charitable contributions and are not tax-deductible.
Website Use
You agree to use the Flip Splash website only for lawful purposes. You may not:
Product Listings
Flip Splash makes reasonable efforts to describe products accurately, including their condition, features, and visible imperfections.
Many products are donated, pre-owned, unique, or available in limited quantities. Normal wear, cosmetic differences, or signs of previous use may be present and disclosed when reasonably identifiable.
Colors and product appearance may vary based on lighting, photography, screens, and device settings.
Product Availability
Products are available only while supplies last. Adding an item to an online cart, sending an inquiry, or expressing interest does not reserve or guarantee the product unless Flip Splash confirms the transaction.
Flip Splash may correct listing errors, update information, limit quantities, refuse a transaction, or remove a product from availability.
Pricing and Payment
Prices are displayed in U.S. dollars unless stated otherwise. Applicable taxes, delivery fees, shipping costs, or other charges will be disclosed before purchase when applicable.
Payment must be made using an accepted payment method. Flip Splash may use third-party payment processors and does not necessarily receive or retain complete payment-card information.
Product Condition and Inspection
Customers should review the product description, photographs, condition information, measurements, and included components before purchasing.
When local inspection is available, customers are encouraged to inspect the item before completing the transaction.
Returns, Refunds and Cancellations
Any return, refund, exchange, or cancellation terms presented in a product listing or at the time of purchase become part of the transaction.
When no separate policy is stated, contact Flip Splash promptly after discovering a material problem with an item. Eligibility for a remedy will depend on the circumstances, product condition, transaction method, and applicable law.
Nothing in these Terms limits any rights that cannot legally be waived.
Pickup, Delivery and Shipping
Product pickup, local delivery, and shipping options vary by item and location.
Customers are responsible for:
Delivery or shipping estimates are not guaranteed. Delays may result from availability, weather, transportation, carriers, access conditions, or circumstances outside Flip Splash’s reasonable control.
Donating Items
You may submit useful unwanted personal items to Flip Splash for review. Submission does not guarantee acceptance or pickup.
By submitting or donating an item, you represent that:
Flip Splash may accept or decline any item at its discretion.
Same-Day Donation Pickup
Same-day pickup may be available but is not guaranteed. Availability depends on:
A pickup is not confirmed until Flip Splash provides confirmation.
Preparing Donations for Pickup
Before pickup, donors should:
Flip Splash may decline an item at pickup if its actual condition, size, identity, safety, or accessibility differs materially from the information submitted.
Ownership of Accepted Donations
Ownership transfers to Flip Splash when an item is physically accepted and removed by Flip Splash, unless otherwise agreed in writing.
After acceptance, Flip Splash may resell, reuse, repair, recycle, repurpose, transfer, or donate the item. Donors do not retain ownership, control over pricing, rights to sale proceeds, or the right to request the item’s return.
Personal Information on Donated Items
Donors are responsible for removing personal information from donated products, including electronics, documents, storage devices, photographs, account credentials, and identifying labels.
Flip Splash is not responsible for personal information left in or on donated items.
Unsafe or Prohibited Items
Flip Splash does not knowingly accept:
Flip Splash may refuse any item that creates a health, safety, legal, or transportation concern.
Uploaded Content
You retain ownership of photographs, descriptions, and other content you submit.
You grant Flip Splash permission to use submitted content as reasonably necessary to:
You represent that you have the right to submit the content and that it does not violate another person’s rights.
Communications
By submitting a contact, shopping, or pickup form, you authorize Flip Splash to contact you regarding that request by phone, email, or text.
Marketing communications require the applicable registration or consent. You may unsubscribe from promotional messages, but Flip Splash may still send operational communications related to active transactions or pickup requests.
Intellectual Property
The Flip Splash name, logo, website design, text, graphics, and original content belong to Flip Splash or its licensors and may not be copied, reproduced, distributed, or commercially used without permission.
Third-Party Services
Flip Splash may use or link to third-party marketplaces, payment processors, shipping providers, maps, social-media platforms, and other services.
Third-party services are governed by their own terms and policies. Flip Splash is not responsible for third-party websites, systems, content, or independent actions.
Disclaimer of Warranties
To the extent permitted by law, the website and its content are provided on an “as available” basis.
Except for any express written representations made for a particular product, Flip Splash disclaims warranties to the extent permitted by applicable law. This provision does not exclude warranties or consumer rights that cannot legally be waived.
Limitation of Liability
To the extent permitted by law, Flip Splash will not be liable for indirect, incidental, special, exemplary, or consequential damages resulting from:
Nothing in these Terms limits liability that cannot legally be limited.
Indemnification
To the extent permitted by law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of the website, violation of these Terms, lack of ownership authority, or infringement of another person’s rights.
Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Any dispute will be handled in a court with appropriate jurisdiction, unless the parties agree to another lawful resolution method.
Changes to These Terms
Flip Splash may update these Terms periodically. Updated Terms become effective when posted with a revised effective date. Continued use of the website after an update constitutes acceptance of the revised Terms.
Contact Flip Splash
For questions regarding these Terms, contact Flip Splash through the website contact form or call:
832-410-4088
This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of:
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